Who Are We

TopFlyte is not only an equipment provider with full project management capabilities. We can facilitate so much more than a transaction that transfers ownership. As an example, TopFlyte will consult you on your full project to increase your efficiency and bottom-line project profitability. 

Dedicated Consultative

More than anything else we're about to cover, dedicated project management personnel make a difference in the course of your equipment project. Many of the delays and much of the hassle that can happen over the course of a major equipment project are preventable through strong communication. With someone equipping you with all the details from our end and acting as a hub to receive and report all the details from you, your site and your contractors to the engineers handling your equipment, the potential for misunderstanding drops and the likelihood of a smooth project increases.

System Refurbishment

Our team includes imaging engineers, mechanical technicians, and professional painters who restore equipment to like-new condition. From filling dents and applying fresh paint to individual component testing, replacement, and calibration, our refurbishment crew is committed to turning out cosmetically excellent equipment that meets or exceeds OEM standards for image quality.

Pre-Installation and De- Installation Site Planning Visit

For larger systems, we also plan a pre-installation and de- installation site planning visit to make sure that your space is fully prepared for your site project. The installing engineer(s) will visit your facility to talk about room readiness and make sure that preparations meet the system's needs for full functionality.

Installation

Our field engineers will position, secure, and calibrate your system in the space and run test scans to confirm functionality. They also conduct a short in-service to demonstrate use and acquaint your team with the basics of the new equipment, its controls, and interface.

Applications Training

If you or your techs need to be trained in setting up scan protocols and/or patient positioning, we can connect you with an applications trainer as well. This is not to be confused with the in-service provided by the installing engineer. For more on that distinction  and learn what's included in each.

DR Panel Conversion and Installation

If your purchase includes a digital upgrade to an analog system, our DR panel specialist will travel to your site to install the panel and its workstation. After installation, the specialist will calibrate the panel and perform a four-hour software training session. You will also have remote support coverage to help you transition to the new technology.